Mannin Group are dedicated to providing a quality service to you, our clients. To help us achieve this we have implemented a quality management system in accordance to the requirements of ISO 9001:2008, and are working towards full certification of the standard. ISO 9001 is an internationally recognised, externally audited, quality assurance that will guide our systems and processes from start to finish. Our quality management system includes a continual improvement program to ensure the system is effective in complying with requirements and achieving our quality objectives:
- Provide a high level of service to all of our clients
- Achieve an excellent rate of full on-time delivery
- Ensure that product quality exceeds customer expectations
- Continue to invest in new technology to improve quality
These, along with this quality policy, are reviewed continually, audited annually, and enhanced where applicable.
This quality policy is communicated to all members of our team through notice boards and training programmes, and available publically on our website.
Implementing ISO 9001 will cement trust and confidence in delivering you a market leading product each and every time.
Steve Brown – Managing Director – Mannin Group